What happens after you get in touch
Most people reach us through the form on this page, or by picking up the phone. Either way the first thing we do is ask a handful of questions: where the house is, what the yard is doing that you would rather it did not, and whether you are working toward a date. That is a five-minute conversation and it saves both of us a wasted afternoon.
The site visit is free, and there is nothing attached to it
Then we come out and walk the property with you. We look at the things that actually decide a job — how the ground falls, where water ends up an hour after a storm, how much sun the back corner really gets, and how we would get a machine and a pallet of stone from the street to the work without wrecking the lawn on the way. A three-foot side gate changes a patio quote more than the paver you pick does, and you cannot see a side gate from a phone call.
What you get back
A scope in writing. What we are building, what it is made of, what we are not doing, and roughly how many days the crew will be on site. We quote after the visit rather than over the phone, because a number given before anyone has looked at the ground is a guess, and guesses only ever get revised in one direction. If you are weighing two quotes that came back a long way apart, the services overview and the notes on grading and surface water explain most of the gap: it is nearly always what is going in underneath.
Sometimes the answer is that you do not need us
A lawn that stays thin under a big oak has a light problem, not a fertiliser problem. A patio that floods twice a year has a grading problem, and paving it first only buries the fault. We would rather say that on the first visit and lose the sale than build something that disappoints you in two years. What clients say is the fairest read on whether that is how we actually behave.
Where we work
Dunwoody, Sandy Springs, Brookhaven, Chamblee, Doraville, Peachtree Corners and the Perimeter office corridor, with Norcross and Roswell when a job justifies the drive. The map stays small on purpose. Permit rules change at the city line, and a tight radius means the same faces turn up at your house rather than whoever was nearest that morning. The service areas page has the detail, including the things that only apply in one city — Brookhaven’s tree ordinance can decide the order a wall gets built in, Chamblee pre-screens driveway work, and drainage on the Nancy Creek side is a different conversation from drainage at the top of the watershed. If you are further along than that, the pages on backyard makeovers in Dunwoody and outdoor kitchens in Sandy Springs cover what those projects involve.
What it is like having our crew in the yard
The mowers, blowers and trimmers run on batteries charged off a solar trailer, so there is no two-stroke engine droning outside a window for three hours and no exhaust drifting through an open door. We are not going to oversell that. A plate compactor and a masonry saw are loud whatever powers them, and a hardscape build has one or two days of exactly that noise. What we can do is tell you which days those are before they happen, so you can plan a call or a nap around them. More on why the crew is set up this way.